Privacy Policy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Contact us

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@buypints.com

Return and refund Policy

Our Return and Refund Policy was last updated 03-07-2019
Thank you for shopping at Buy Pints.


If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on
refunds and returns. 


The following terms are applicable for any products that You purchased with Us.


Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in
plural.


Definitions
For the purposes of this Return and Refund Policy:
● “Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to
Buy Pints
● “Goods” refers to the items offered for sale on the Service.
● “Orders” means a request by You to purchase Goods from Us.
● “Service” refers to the Website.
● “Website” refers to Buy Pints, accessible from buypints.com
● “You” means the individual accessing or using the Service, or the company, or other legal entity on
behalf of which such individual is accessing or using the Service, as applicable.

 

Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on
which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear
statement. You can inform us of your decision by:


● By visiting this page on our website: https://www.buypints.com/contact 
● By sending us an email: info@buypints.com


We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will
use the same means of payment as You used for the Order, and You will not incur any fees for such
reimbursement.


Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
● The Goods were purchased in the last 14 days
● The Goods are in the original packaging


The following Goods cannot be returned:
● The supply of Goods made to Your specifications or clearly personalized.
● The supply of Goods which according to their nature are not suitable to be returned,
deteriorate rapidly or where the date of expiry is over.
● The supply of Goods which are not suitable for return due to health protection or hygiene
reasons and were unsealed after delivery.
● The supply of Goods which are, after delivery, according to their nature, inseparably mixed
with other items.


We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in
our sole discretion.


Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the
following address:


Jufferstraat 212

3011 XM, Rotterdam

The Netherlands


We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend
an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods
or proof of received return delivery
.


Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift
credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to
You.


If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to
themselves to give it to You later, We will send the refund to the gift giver.

 

Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
● By visiting this page on our website: www.buypints.com/contact
● By sending us an email: info@buypints.com